Frequently asked questions

Frequently asked questions

Pin-hole leaks and corrosion FAQs

Does It Work?

Yes! Every time! The 1Clearwater system adds the “sacrificial anode” that neutralizes the aggressive nature of Lower Mainland water and leaves it harmless to metal plumbing infrastructure.

Is It Safe?

Yes! The corrosion inhibitors that 1Clearwater uses were created in the early 1980’s specifically for the problem of soft water corrosion, and have been tested/vetted decades ago by not only Health Canada but also the FDA, EPA and WHO. They are safe to use in drinking water and cause no long-term health issues, even for those with compromised health systems.

Does The Water Taste Different After Treatment?

No. Corrosion Inhibitors that 1Clearwater uses are tasteless, odourless and colourless.

Should we re-pipe our building before installing a 1Clearwater system?

No. In more than 9 out of 10 installations, the property simply stops leaking and doesn’t leak anymore. Soon all talk of re-piping is forgotten about!

Should we re-pipe in plastic pipe?

We would never recommend repiping a building using a product that is guaranteed to fail down the road. Currently, we are using the FOURTH generation of lifetime guaranteed plastic pipe (since the first three FAILED). Chlorine is the culprit. Chlorine and plastic pipe do NOT get along! Eventually plastic will go brittle and rupture causing catastrophic water escape.

Nothing is better than copper pipe for drinking water. It is stronger, holds more pressure, higher temperature, is better in a seismic environment and lasts for up to 100 years if the water running through it leaves it alone!

How Much Does The 1Clearwater Service Cost?

While a personalized proposal will be the best way to determine cost, 1Clearwater has service plans that start as low as $2.90 (plus taxes) per condo unit per month.

Does Our Strata Have To Sign A Long-Term Contract?

No! No long-term contract is required to have 1Clearwater service your building.

Will Installing A 1Clearwater System Affect Our Insurance Premiums/Deductibles?

Yes, eventually. Insurance companies operate on the instances of claim. By installing a 1Clearwater system and stopping leaks (claims) your building will be in a strong position to discuss with your insurance company reducing deductibles for water escape and premiums overall.

Is Financing Available?

Yes! 1Clearwater works closely with Royal Bank for customers that wish to spread the cost of service over a fixed term.

Do You Provide Clean-Up After New Installations?

Absolutely! Your buildings mechanical room will be left as it was found.